Privacy Policy
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Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on the TXSOL website. On some pages, you can make requests and register to receive materials. The types of personal information that may be collected at these pages are: Name, Address. Email, Phone Number.
The Way We Use Information
We use the information you provide about yourself when registering for our newsletters our submitting a comment via our contact form only for the purpose requested. We do not share this information with outside parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 737-239-0039 or send us an email from our Contact Page.
What you can expect in partnering with TXSol for your solar panel removal and installation project.
REPORTS
After each phase of your solar panel removal and reinstallation project, all parties involved will receive detailed reports, complete with data and photos for reference.
TIMELY AND ACCURATE ESTIMATE
Upon request, TXSOL will provide an accurate solar panel removal and reinstallation estimate within 24 hours, based on the number of solar panels on your roof.
PROJECT COORDINATION
TXSOL works directly with you, and your roofing contractor, to coordinate the project schedule and limit the amount of time your system is offline and not working to save you money.
PRE-REMOVAL INSPECTION
There is no better time to diagnose and locate any existing deficiencies, than prior to your solar panel removal. The day of your scheduled removal, our team will perform a complete system health inspection to ensure that any existing issues can be identified and addressed, prior to reinstalling your solar system.
SOLAR PANEL REMOVAL
Solar panels, rail, hardware, and any salvageable components are stored on site, at the homeowner’s discretion. *Solar component transport and storage available upon request for additional fee.
For any solar components where integrity is compromised upon removal, TXSOL will procure new replacement components for system reinstallation.
Once rooftop components are removed, all roof penetrations are sealed for 100% watertight integrity.
SOLAR PANEL REINSTALLATION
Some roofing contractors require a certain period to allow for the new roof to settle, so TXSOL will work with you and your roofing contractor to schedule a date that works for all parties.
TXSOL will reinstall your panels to the original design and specifications, making any necessary electrical corrections as necessary, to ensure your system remains code compliant and your solar warranty is maintained.
POST-INSTALLATION INSPECTION
Our team will complete a thorough inspection of your system after reinstallation, to ensure proper function and performance, and no discrepancies are present upon completion.
Ready to get started?
Frequently Asked Questions
1. How do I know my solar panels are working?
The easiest way to confirm your solar system is working, is to observe the inverter display screen. A value presented as watts (W) would represent your system’s current power production. If the production value is not accessible, either via the inverter display, or online monitoring, fill out our contact form below to have a qualified technician assess your system.
2. My system is showing zero or lower production than normal, what should I do?
If your system is showing zero or low production, this would generally indicate a communication or electrical issue. Power cycling your inverter may correct this status, but if lack of production is still observed, we recommend scheduling an appointment with one of our qualified technicians to further troubleshoot and repair your system.
3. My system is displaying an error or fault code, what should I do?
Leave your system running, and note the fault code present on the inverter display or monitoring interface. Once you have a photo or note of the fault code, power cycling your system may clear the fault in some cases. If the issue persists, contact our team to schedule a service appointment with one of our qualified service technicians.
4. My home has been hit with hail, what should I do?
If your roof or solar panels have experienced hail damage, TXSol has the team of experts to guide you through the entire claim and repair process.
- Complete our contact form as soon as possible to provide general details about your home / solar system, and to connect with one of our project managers.
- Contact your insurance agency to start the claim process and schedule an insurance adjuster to assess the damage.
- If you do not already have a preferred roofing contractor, we will present you with vetted and reliable contractor partners in your area.
- We will work with your selected roofing contractor to provide an accurate estimate, to be submitted to your insurance agency for approval.
- Once all work has been approved, we will work directly with you and your roofing contractor to coordinate each phase of the project.
Need a Consultant?
Still have questions? Not sure where to start? Contact us and a representative will get back with you ASAP for a free, no hassle, solar power consultation.